LEGAL & COMPLIANCE

Privacy Policy

Last Updated: 5 October 2026

At Busi2Digi Studio, we respect your privacy and are committed to protecting the personal information you share with us.

Overview & Scope

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your information when you visit or interact with our website.

By using our website or submitting an enquiry, you agree to the practices described in this Privacy Policy.

1 Information We Collect

Depending on how you interact with Busi2Digi Studio, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • WhatsApp number
  • Business or company name
  • Job title or professional information
  • Project requirements and enquiries
  • Information provided through contact or quote forms

Project & Business Info

If you work with us, you may voluntarily provide:

  • Business information & Website URLs
  • Social media links
  • Brand guidelines, logos & brand assets
  • Images, videos, documents & project files
  • Marketing or SEO information
  • Other information required to complete your project

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

● IP address ● Browser type ● Device type ● Operating system ● Pages visited ● Time spent on pages ● Referring website ● General website usage information

This information may be used to understand website performance and improve the user experience.

2 How We Use Your Information

We may use the information we collect to:

✓ Respond to your enquiries and messages
✓ Provide quotations and project information
✓ Understand your business and project requirements
✓ Deliver our creative, design, video, SEO and digital marketing services
✓ Communicate with you regarding projects
✓ Provide customer support
✓ Improve our website, services and user experience
✓ Maintain internal business and project records
✓ Prevent fraudulent, abusive or unauthorized use of our website
✓ Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the services or communication you have requested, except where required or permitted by applicable law.

3 Project and Client Information

When you engage Busi2Digi Studio for a project, you may provide files, images, documents, website information, brand assets or other business-related information.

We use this information only as reasonably necessary to:

  • Understand your requirements
  • Create or deliver the agreed services
  • Communicate with you
  • Manage project activities
  • Provide revisions or support
  • Maintain appropriate project records
Client Responsibility: You are responsible for ensuring that you have the necessary rights or permissions to provide any content, images, documents, trademarks or other materials that you share with us.

4 Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour and measure website performance.

We use analytics tools to understand:

  • • How visitors use our website
  • • Which pages receive traffic
  • • Overall website performance
  • • Marketing campaign performance
  • • User interactions with our website

These tools may collect technical and usage information in accordance with their own privacy policies.

5 Third-Party Services

We may use third-party tools, platforms or services to operate our website, communicate with users, analyse website traffic, manage forms, schedule meetings, process project-related activities or provide our services.

These third-party services may process information according to their respective privacy policies and terms.

We do not control the privacy practices of third-party services and recommend reviewing their privacy policies where appropriate.

6 Social Media

Our website may contain links to social media platforms such as Facebook, Instagram and LinkedIn.

If you interact with these platforms, your activity may be governed by the privacy policies and terms of those respective platforms. Busi2Digi Studio does not control how these external platforms collect or process information.

7 Data Security

We take reasonable measures to protect the information shared with us against unauthorized access, misuse, loss or disclosure.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

8 Data Retention

We may retain personal and project information for as long as reasonably necessary to:

  • ✓ Provide or complete our services
  • ✓ Maintain business and project records
  • ✓ Resolve disputes
  • ✓ Meet contractual obligations
  • ✓ Comply with applicable legal requirements

When information is no longer reasonably required, we may delete or anonymize it where appropriate.

9 Your Privacy Choices

Depending on applicable law, you may have the right to:

1 Request access to personal information we hold about you
2 Request correction of inaccurate information
3 Request deletion of information where applicable
4 Withdraw consent where processing is based on consent
5 Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided below.

10 Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for the purpose of providing our services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11 External Links

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policy of any third-party website you visit through a link on our website.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

13 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Company Busi2Digi Studio
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